Sarah Whale, award winning Little Kickers franchisee:
“From the moment we were put into contact I felt Suzanne was always there to offer support, guidance and a friendly ear in what turned out to be a lengthy and stressful process of selling my franchise business. Suzanne was the ultimate professional, without being a ‘stuffed shirt’ and had an excellent grasp of all the legal aspects of the sale. I really felt I was in safe hands. Suzanne was able to work flexibly which really helped my personal circumstances. I feel she is a credit to her profession and the service Suzanne offers is unsurpassed.”
Rona Wheeldon, past owner of the Organised PA and owner of Flowerona:
What would I have done without Suzanne?’ is a question I’ve asked myself many a time when she’s been helping me to sell my business. And the answer is ‘I really don’t know!’ Prior to speaking to Suzanne, I didn’t have a clue where to start. From our initial telephone conversation I felt so reassured to be in the hands of such a consummate professional. Nothing is too much trouble and she explains everything in non-jargon terms. She’s very approachable and has a wonderful air of calmness about her. It’s not every day that you sell your business and if you want to have confidence that you’re following the correct legal process, I would highly recommend working with Suzanne. I really couldn’t have contemplated doing it without her!
Nadine Peatfield, Managing Director, Lots for Tots:
4 years ago I set up my business to keep me busy while my children were small. Although I soon found that I had a great business that could easily be replicated around the country, I never wanted to get in over my head financially by borrowing money to grow it. I resigned myself to staying small & local, with just me running everything. When my local free business support told me about a grant to help grow your business I finally saw that I could grow my business. In order to franchise my business I needed a Franchise Contract. To keep the costs manageable – even with a grant, I needed a miracle solicitor who wasn’t going to charge me an extortionate amount per hour for their work.
Through networking on Twitter, I followed a friendly sounding business called “Law4Mumpreneurs”. She offered great tips in less than 140 characters! When another Tweeter highly recommended her, I got in touch. Suzanne was my miracle! We had an initial phone call in which I talked about my business for an hour! We didn’t stop talking until Suzanne understood everything about my business & where I wanted to go with it. She gave me invaluable information on franchising and told me the documents & contracts I needed in place. All this & no charge yet! I breathed a sigh of relief when she explained that she charged a set fee for the work & documents. When the quote came I was even happier. Having received previous advice from professional franchise advisors on the costs of contracts, I was amazed that Suzanne came in at under half this amount. With the grant in place to help with half of the cost, I could suddenly see how my business could flourish, without having to borrow a penny.
Working with Suzanne was a breeze. I love that she Skypes – so informal yet practical! Documents went back & forth. Her work didn’t stop until I was completely happy. Imagine how much that would have cost me per hour. Even when the work was done, I have contacted her with any legal questions & she is always more than happy to advise. A year on, I have my first Franchisee in place and am about to sign my second. I have been able to move from working within my business to working ON my business and I envisage it spreading across the country at my own pace, off my own steam & with my own investment.
I was so pleased to finally meet Suzanne at last year’s Mumpreneur Awards when she deservedly won the Best Supporting Business Award. Who knows, after the invaluable support & service she gave me, I may be up for an award myself next year!
Founder of Private Online Membership Site:
Working with Suzanne Dibble has been great – she’s the perfect example of a professional, intelligent and conscientious lawyer. I would have no hesitation in working with her again and will recommend her wholeheartedly to my peers.
Dr Terry Loong, Anti-aging an Aesthetic Doctor. www.drterry.com
I met Suzanne through my business mastermind group as I was looking for a lawyer to help me create a contract for a new business relationship I was embarking in with a medical clinic. I decided to hire Suzanne to help me as she came highly recommended and was very thorough in her initial consultation, giving me confidence she could do the job. Working with Suzanne has proved very stress-free and quick. We spoke a couple of times over the phone where she diligently quizzed me about the new business relationship and before I knew it, I had my first contract draft in my inbox. Efficient and to the point. My legal vocabulary is not the greatest so it was brilliant that Suzanne could break things down into easy understandable chunks of information which I could use. I was so happy with the final document that I’ve used it as a template for further new business relationships I had. I know legal fees can be expensive but Suzanne delivers more than what is expected, being very reasonable and transparent. I would highly recommend Suzanne to helping any business owner make sense of the legal maze and getting the legal foundation for their business on a solid foot which is a MUST!
Vanessa Heywood, MD of Tiny Mites Music:
I wanted to franchise and was recommended to contact Suzanne by Clive Sawyer of Business Options. Suzanne was a perfect choice for me personally and for my business. Our initial conversations were very thorough and long, with Suzanne really wanting to understand what I needed and how best to form the contract for my prospective franchisees. She was very efficient and got the contract to me extremely quickly, as I had a short amount of time before signing up my first franchisee. I found working with Suzanne a pleasure – not only was she very approachable and easy to talk to, she was very experienced and knowledgeable in this field and had practical experience that was invaluable. Up to that point, I had only really had advice on paper about how my franchise could work, but Suzanne had real experience. Suzanne quoted me a price and stuck to it , there were no hidden extras. The documents she produced were excellent and I feel safe knowing I am protected by the contracts. I would definitely use Suzanne again should I need to.
Anna Shepherd, founder of Boppin Bunnies:
Suzanne was fantastic when I called her to help me draft some legal documents for my expanding business. She gave sound advice and was very clear and easy to work with. She communicated brilliantly with me and made sure I was happy with every aspect of the documents she drafted and also amended them if I required, all at a fixed rate price that I found reassuring. She was very responsive to my needs as a small business owner and I felt she gave good value for money. I would heartily recommend her and use her again in the future!
Tracy Stonard, founder of Magenta Cakes:
Suzanne is not only a fantastic lawyer but she also understands about business, and the challenges businesses face regardless of their size and industry. Her style is friendly, professional and efficient, ensuring you have the appropriate legal protection for your business at a fair cost. I’m so glad that I discovered Suzanne as she’s my first choice for top quality legal advice and I highly recommend her.
Suzanne Spooner, Manging Director, Goodlands Commercial Property Management & Consultancy Services Ltd:
I initially came across Suzanne by chance via the Internet after making the decision to set up my own business earlier this year. As a Chartered Surveyor previously working in central London, I had the fortune of working with a number of solicitors from the top city firms. Since setting up my own business however I have come across a few solicitors who frankly do not appear to have the depth and breadth of knowledge that I expect from a lawyer or indeed that I’d been used to. I also found one or two solicitors who, whilst seemingly knowledgeable, just didn’t have the personable nature I felt I could work with. Then I came across Suzanne. I telephoned her and left a message for her to call me which she did in a timely manner. That was a good start! We had a lengthy telephone conversation about my requirements and at once I knew that she knew her stuff! It was great, at last a knowledgable solicitor, with a great background and at a fraction of the cost she would be if she still worked in the city! She was also lovely to speak to. Too good to be true? Well, actually no!
Suzanne has to date helped with my business terms and conditions and my firm’s complaints handling policy. She has listened to my queries, taken account of my comments and hasn’t appeared too frustrated by my many suggestions and proposed amendments during the drafting stage! I would have absolutely no hesitation to recommend Suzanne’s services. Not only is she impeccably professional and with oodles of knowledge but she is also very approachable and allows you time as a client to discuss your needs in some detail and without the feeling that you’re “on the clock”. Thanks, Suzanne, for your help to date and I look forward to working with you again soon.
Rona Steinberg CPCC of Out Loud Coaching:
Having been impressed with Suzanne’s website, I approached her when I needed some help with my contracts for my coaching clients. As a trained solicitor, I am aware how important it is to get your house in order document-wise but I also didn’t want to intimidate my clients with complicated paperwork. Suzanne responded to this brief beautifully. She understood that things needed to be kept simple but didn’t compromise on the legalities. I now have a beautiful, comprehensible set of documents which is a relief to me and I feel confident to send them on to clients. Suzanne is a delight to deal with; charming, accessible, very efficient and reasonably priced. I would have no hesitation in recommending her to others.
Caroline Wright, Company Director, Caroline Wright Communications Ltd:
I chose Suzanne because I wanted to deal with a lawyer who understood where I was coming from – a busy professional mum who understands the pressures a mumpreneur faces juggling home life and business needs. I liked the way Suzanne was happy to adapt to my needs (having telephone consultations at times that suited me rather than a typical 9-5 arrangement). I needed advice on the legal issues associated with setting up a limited company and company website. Suzanne gave me excellent practical guidance and really importantly never tried to upsell anything to me. She helped me get the best quality service at a price I could afford as a start-up with an entirely transparent charging structure. I would totally recommend Suzanne as an outstanding lawyer and I would use her again without question. The quality and thoroughness of her approach to working with me and the excellent legal advice, alongside her friendly and helpful manner and approachability helped make the minefield of business legislation much easier to navigate for me.
Wendy Chamier, MD of Open Sesame internet marketing:
I needed a new contract but didn’t really know where to start. I was immediately reassured with Suzanne’s approach as she spent time getting to know my business and spoke to me in non-lawyer type terms! I had also been concerned with costs of this type of work, but Suzanne was always very clear on what the fees would be (no hidden extras) and why. I was really pleased with what Suzanne produced, and relieved as to the lack of stress it caused me! If you are looking for hassle free legal advice from an experienced but approachable lawyer, who will make sense of the legalities of what’s needed, then look no further than Suzanne – a pleasure to do business with!
Pooja Juneja, CEO & Founder, Mums and Me (www.mumsandme.com):
Being a site for mums, it instantly made sense to work with Suzanne as she describes herself as a ‘lawyer for mumpreneurs’ but I would like to emphasise, Suzanne’s commitment and professionalism was what I would expect from a top-rated law firm. We were delighted with how perfectly Suzanne had understood our requirements for the legal documentation, including a very complicated reward module that had to be included in our Ts & Cs. The work produced was of top-notch quality and good value for money. Working with Suzanne was a pleasure, she was very approachable and prompt, I would recommend her to anyone who needs legal advice.
Helen Neale, founder of Kiddycharts:
I worked with Suzanne so I could make sure everything legal was in place for the launch of my site. She advised me brilliantly and in plenty of time to insure that my terms and conditions were ready, so my mind was at ease. She continues to give excellent support afterwards as well. I would definitely recommend her to anyone. She understands the needs of small business well, and also appreciates the budget restrictions that some of us are operating under.
Nicole Antar, founder of Pomegranate Interiors:
Suzanne has been a pleasure to work with. Being in the process of setting up an online luxury home retail business, I really wanted to make sure my terms & conditions were accurate, correct and clear. She made what could have been a daunting task extremely easy and all my legal documents were ready within a very reasonable time-frame. She was professional, straight-forward, timely and efficient. Her costs were clear so I knew exactly what I was paying and for what. I would highly recommend working with Suzanne.
James Apperley, Managing Director of Apperley Assistive Technology Ltd:
Suzanne provides efficient, professional, comprehensive legal advice and services for very competitive fees. I would have no hesitation in warmly recommending her services to any potential client looking for high-quality and friendly legal advice at affordable rates.
Laura Sydonie, founder of Theatre Tots:
It has been a pleasure to work with Suzanne. I put off our licence agreement as I felt I didnt understand it well enough to even begin the process. Suzanne made it very stress free, accessible and even enjoyable! I wholeheartedly reccommend her services.
Helen Gillies, founder of Tots Play:
Suzanne has been instrumental in allowing me to grow my business through franchising. I had been considering franchising for a while but was concerned that setting up the legal documentation required would be complex, time consuming and expensive. Suzanne’s service, along with her friendly and approachable manner, made the process straightforward, easy to understand and affordable even for a small company. She took the time to understand what I was trying to achieve and put together an agreement completely tailored to my requirements. Through her experience she was able to advise on some areas that I was unsure on. I would certainly recommend Suzanne to any business looking for a legal services, and am pleased to say that my franchise agreement is already being put to good use.
Amanda Farren, co-founder of Mumpreneur UK and founder of Ella Announcements:
When selling my business, I knew instantly that Suzanne would be the one to help me. From the first phone call to the final contract, Suzanne was fantastic in helping me understand the jargon. Being completely clueless about anything legal, Suzanne communicated everything to me in plain English, and was a great support when making decisions around the sale. I would definitely recommend Suzanne to anyone looking for a lawyer.
Chrissie Slade, founder of Gorgeous Guineas:
Suzanne is a great find and provided me with all the legal documents that I needed for my new website. She took time to understand the specific needs of my business, waved her legal magic wand at my ramblings and turned them into a great set of Terms & Conditions. Highly recommended for a friendly, efficient, jargon-free and cost effective service for a small business like mine.
Karen Beard, founder of KWB Human Resources Limited:
Thanks Suzanne for your efforts in ensuring my new business is properly protected and projects the right image with its legal documentation. You clearly understood and were interested in my business and you were a pleasure to deal with; knowledgeable, efficient and concise. I will be delighted to recommend you
John Palmer, MA C.Dir – CEO of Exec4:
We recently appointed Suzanne to deal with all the legal requirements of a project. The diverse task has been tackled with great energy and knowledge – meeting each mutually agreed deadline, and all within the original quoted budget. From day one, Suzanne’s willingness to be challenged and debate during the process of compiling our documentation quickly demonstrated to us her professionalism and competency. We look forward to working with Suzanne again in the future.
Suzy Cain, founder of Cake to Measure:
Suzanne was able to bring calm and reassurance to the process of going through the legal side of small business set up tasks and above all was patient and helpful with our questions resulting in a tailor made set of solutions and working documents that will I am sure serve me well going forward. What was particularly appreciated was the way she was able to put us in touch with her network of other specialist colleagues on related matters who, where needed also provided an equally sensitive and helpful level of Client Care I would unhesitatingly recommend Suzanne as a value for money option for any new small business set ups like mine.
Allison Marlowe – Woman’s Coach of the Year and founder of Winning Women:
Suzanne has been superb to work with. I had heard great things about her work, so when I needed some legal advice to draft a licence agreement for Winning Women I had no hesitation in calling Suzanne. I was initially concerned about the legal jargon, however Suzanne answered all my questions with clear explanations and put me at ease. I was pleasantly surprised and extremely impressed how easy it was to pull the licence agreement together.
The whole process has been smooth, quick and cost effective. I highly recommend her for any mums in business.
Karen Hutson and Liz Scarboro, founders of DietHeaven:
“Suzanne provided us with a great service – she was thorough and focussed, and guided us through the legal details with ease. Friendly and accessible, Suzanne gave us excellent advice and answered all our questions promptly. She also provided us with some excellent recommendations for other professional services and we have been very happy with both our web designer (B Websites) and our PR expert (LS Media). Suzanne literally helped get our business off the ground – and we can’t thank her enough.”
Clare Lower, founder of The Gourmet Trotter Company Limited:
“Fabulous, thank you Suzanne. Brilliant job all round.”
Keith Evans, MD of Grosvenor Clive & Stokes
“Suzanne was easy and pleasant to deal with – her style was pragmatic and down to earth but she was able to stand her ground when necessary. She was organised, responsive and positive, steering both us and the other parties through to the successful completion of the transaction in a very tight timescale. We would certainly work with her again.’
Suzanne Borrell, marketing director of What’s on 4 Limited:
“I have had the pleasure of working with Suzanne on a range of smaller and some very major projects. I have always been consistently impressed by her ‘can-do’ attitude. She has a calm, reassuring manner, is highly approachable and a consummate professional. Suzanne’s advice is always is jargon-free and straightforward and she is always more than happy to take time to address client’s questions or concerns which she does in an open, understandable and very patient manner. She is fully prepared to make herself available outside of regular hours to meet her client’s needs, her focus and commitment remain the same no matter on the size of the instruction and working with Suzanne assures you swiftly that you that you are in a very safe pair of hands! Nothing is too much trouble. We are looking forward very much to working with Suzanne on the global expansion of our business.”
Gwyn Roberts, ex Virgin and business development director at Cube Interactive Limited:
“It was a pleasure to work with Suzanne, who combines her undoubted legal expertise with a strong commercial approach. She is responsive to client deadlines and willing to go the extra mile, for example, being available to make final amendments to drafts late at night or over the weekend. She also makes small business clients feel as important as her more established clients. I would recommend her to anyone who is starting to question the value for money and service offered by the big legal firms.”
Karen Skidmore, www.WebTechClub.com, Marketing Club for Technophobic Business Owners
“Thank you Suzanne for sorting out my affiliate terms of service for my Web Tech Club. I was going to merrily use the ones provided in my shopping cart system but, as you pointed out, I needed to have specific ones to reflect my business model and products so I can protect myself, as well as my affiliates. The standard one provided was very American and didn’t reflect my UK business. And although I’m pretty sure nothing will go wrong, I feel much happier knowing that everything is set up legally in the right way .. just in case!”
Wendy Powell, founder of the Mutu System:
“Suzanne was recommended to me via contacts on Twitter and I couldn’t be more happy with the service I received. I needed a bespoke licensing contract drawn up for my business and Suzanne quickly understood exactly what I needed. As a fellow ‘mumpreneur’ I was also delighted to be able to speak to or contact her in the evenings or at weekends as this is clearly when many of us work! Suzanne is utterly professional, efficient & competent. When clauses needed redrafting for any reason, this was done within budget & without any hassle at all. I will certainly come straight to Suzanne for any legal work in the future & would not hesitate to recommend her services.”
Catherine Naylor, Communications Director at Just Go Direct:
“Suzanne provided the perfect solution for my start up Just Go Direct. Suzanne has a strong pedigree/background in corporate / commercial law. Her expertise was clear from day one; a true professional. Straight talking and quick to respond to queries. As a working mother myself I find Suzanne accessible at the strange hours you find yourself working. I think the synergy given the responsibilities with parenting makes a for a great relationship too. Equally important are the fees; you’d struggle to find a lawyer like Suzanne with a similar fee structure. Highly recommended. “
Sue Carey, founder of The Lemon Club:
“Suzanne has helped make launching The Lemon Club straight forward and jargon-free. She provided easy-to-read licensing and affiliate agreements, membership terms and website Ts & Cs. We wouldn’t go anywhere else if we needed legal advice in the future. She’s also exceptionally dedicated, sending one critical agreement at 10pm on Christmas Eve! And her prices are excellent. Thank you, Suzanne!”
Sharon Gaskin, founder of the Trainers Training Company Limited:
“I got to know Suzanne via Twitter and she had also been highly recommended to me by people in my network. When a legal issue came up within my business I had no hesitation in immediately asking Suzanne for help. As a small business owner I found her service second to none. She is super efficient, knowledgeable and prepared to go the extra mile for you. What also makes her brilliant to deal with is that she is straightforward, down to earth and just a lovely lady! All in all – an invaluable service.”
Lesley Singleton, founder of LS Media Limited:
“I’m delighted with the work Suzanne has carried out for LS Media Ltd. I feel really fortunate to have found a professional, experienced and capable lawyer who offers a jargon-free and transparently-priced service. She tailor-made a number of documents for me, is meticulous in her detail and I wouldn’t hesitate to recommend her to other businesses. I instantly felt I could trust her to help me make the right decisions in terms of what was covered by the documents and I appreciated her approachable and friendly nature too, which made it much easier to ask those ‘silly’ questions.”
Sian Williams, founder of Baby Friendly Boltholes:
Sam Willoughby, founder of What’s on 4 Limited:
“I’m so lucky to have found Suzanne. Her involvement in our franchising has made all the difference to us making it happen. Suzanne took the time to understand the business and asked lots of questions to ensure we had considered every business and legal aspect of franchising. She really understood the pressures of a small business and particularly the juggle of being a parent of a small business. She delivered as promised, responded very quickly to emails, didn’t confuse us with legal jargon and was very fair and clear with the costs. After 4 years and 3 other solicitors I have finally found one I can recommend and that I will use again.”
Payal Patel, founder of Enfusion Events Limited:
“Suzanne has been prompt, efficient, patient and always available when I have needed to speak to her and her jargon-free manner meant I was able to understand all the legalities behind the documentation that was drafted for me. I would most definitely recommend Suzanne to my colleagues and I will be for sure taking up on more of Suzanne’s services in the future.”
Elaine Clark, founder of CheapAccounting.co.uk:
“It was so easy working with Suzanne. She explains things without legal jargon, is approachable, swift, professional and dedicated. I would recommend her to others.”
Alison Rothwell, founder of SEO Training Club and Tribal Mash:
“Suzanne provided me with excellent legal advice for my company, Tribal Mash, jargon-free and easy to understand!”
Hayley Chalmers, founder of Short Couture Limited:
“I needed a contract to be drafted quickly as I had designers waiting to start work. Suzanne was very understanding of my situation and reacted quickly and professionally. She was quick to understand my specific requirements and I had my comprehensive contract finalised within a couple of days. I can honestly say that it was a pleasure dealing with a lawyer! “
Amy Taylor, founder of Amy Taylor Accountancy:
“Suzanne came along just when I really needed practical friendly legal advice. The consultancy agreement that she drafted for me was exceptional and covered all the angles, including areas I hadn’t even thought about. I now feel much more secure in my relationship with my consultant, safe in the knowledge that there is a proper contract in place defining expectations, and safeguarding the future. Suzanne turned around my request promptly and provided flexibility and acute legal knowledge. I would highly recommend her services.”
Mum’s the Boss:
“Suzanne was a great person to work with. She was able to interpret our requirements, without the need for us to understand complicated legal jargon. She delivered documents quickly and efficiently and revisions were made overnight when we had a deadline. Suzanne has offered us support and guidance over and above what we anticipated and she provides a service which is friendly and affordable.”
Nicola Bird, founder of JigsawBox:
“Suzanne is extremely approachable, speaks plain English and gives me a very reasonably priced quote and sticks to it. I never had to chase her for information, in fact she is one of the most proactive, dynamic and warm professionals I have worked with. I would, and do recommend her work to other mumpreneurs whole heartedly.”
Heather Townsend, founder of the Efficiency Coach:
“Suzanne did a great job in drafting a licensing agreement and confidentiality agreement for our young business. She was well-informed, but challenging, which enabled us to get the right agreement drafted, not what we initially thought we needed. The peace of mind and protection that Lawyers4mumpreneurs has given us is priceless – however, we were very surprised to find out how affordable Lawyers4mumpreneurs is.”
Natalie Lue, founder of Bambino Goodies:
“Working with Suzanne was an absolute pleasure. Dedicated and extremely knowledgeable, she was able to lend her expertise and make clear all legal aspects in plain English when we were organising a charity auction in a very short time frame. Her advice and services are invaluable, especially for time poor mums in business and I highly recommend her, and will definitely be working with her again.”
Alli Price, founder of Motivating Mum:
“I’m so glad I found Suzanne. Not only has she helped me understand complex issues, but she has always been available when I have had a pressing question (often, as a mum, late at night!) and has been amazing at getting contracts and other work back to me in a timely manner. I wouldn’t hesitate in recommending her to anyone that wants an amazing, and personable, lawyer!”
Alison Rothwell, founder of Arabella Miller:
“Suzanne was a great help to me when I needed professional expertise to tailor make some terms and conditions for my business. Her professional judgement accurately predicted business issues I hadn’t considered previously and as a result I feel really confident that my business terms are now watertight. I’d recommend Suzanne’s expert work to anyone.”
Birgitte Lydum, founder of Baby Beamers Limited:
“Suzanne has helped me with all the legal content for my website (www.babybeamers.com) as well as my manufacturer contracts, and she has consistently gone above and beyond what I as a new business expected from a lawyer. She is professional in her manner, yet very approachable. She knows her stuff, is very proactive, quick to respond over email and phone, and knows how to explain what’s going on in layman’s terms.”
Niamh Barker, founder of The Travelwrap Company:
“As a small and reasonably successful business I feel one of our greatest strengths is being aware of ROI and added value. I consider within my business the greatest asset is the people that I hire and that work alongside me, Suzanne is one of those people. I met Suzanne at a ‘women in work conference last year and was immediately impressed with her approachability and professionalism. We have now worked together on various projects and I have been very impressed with her efficient, cost effective and yet fastidious approach to legal issues within a small business, she is terrific and I am delighted to provide a testimonial for her and her work.”
Suzanne Borrell, founder of SMB Events Limited:
“I was very impressed with the service provided by Lawyers4mumpreneurs. Suzanne is very approachable, had a swift understanding of our requirements, was very thorough and turned the job around very fast. The fee was also very competitive. I would have no hesitation in recommending their services and would certainly use them again.”
Managing Director of Giv’Organic:
“It was a pleasure to work with Suzanne – she quickly understood the concept of the company and drafted an agency agreement which exceeded my expectations. She has been very proactive and available and met the deadline I gave her even though it was very tight. She really did provide excellent work and I do not hesitate to recommend her!”
Toby Winn, MD of Amber Pumpkin:
“Suzanne took the time to understand our business and market we serve to tailor the terms and conditions to our needs. They are comprehensive and thorough which is reassuring for us now to have in place. Having an upfront fixed fee agreed in advance worked well for us – no nasty shocks of surprises. I would highly recommend Suzanne.”